Privacy Policy

Last updated: 31 October 2026

1. Who we are

Laurand Chem Co., Ltd. (“Laurand”, “we”) is a fine chemicals trading company based at 2F, Yilai Bldg, No. 479 Youdong Road, Minhang District, 201199, Shanghai, China. We are the controller of the personal data described below. For any privacy question or request, write to info@laurandchem.com or call +86-21-6718 6289.

2. What we collect

Enquiry data: when you submit our contact form or email us, we receive your name, email address, company, country, the content of your message, the language and page you wrote from, and the time of submission.
Technical data: IP address, browser type and version, device type, referring page and the pages you visit. IP addresses are recorded with form submissions to filter spam and abuse.
Analytics data: only if you accept analytics cookies — pages viewed, approximate location (city level) and how you reached the site.

We do not ask for, and do not want, special category data such as health, biometric, political or religious information. Please do not send it through this website.

3. Why we use it

To answer your enquiry and prepare a quotation — legal basis: steps taken at your request before entering a contract.
To supply products, arrange logistics and issue documents — performance of a contract.
To meet export control, sanctions screening, tax and accounting obligations — legal obligation.
To keep this website secure and free of spam — legitimate interests.
To understand how the site is used and improve it — your consent (analytics only).

We do not use your data for automated decision-making or profiling, and we do not sell it.

4. Who we share it with

Service providers acting on our instructions: our email provider (Zoho), our cloud hosting provider (Tencent Cloud), and Google for analytics once you have consented.
Manufacturing partners: when a quotation requires their technical input we share the product, quantity and destination and, only where necessary to answer you, your company name and contact details — limited to what the enquiry requires.
Authorities: where disclosure is legally required, for example in export-control or customs procedures.

5. International transfers

We are based in China and our service providers may process data in other countries. Where personal data of individuals in the European Economic Area, the United Kingdom or Switzerland is transferred, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

6. How long we keep it

Enquiries that do not lead to business: up to 24 months after our last contact. Quotations, contracts and shipping or export records: for as long as the applicable tax, accounting and export-control rules require. Analytics data: 14 months. Your cookie choice: 12 months, or until you clear your browser storage.

7. Cookies

Strictly necessary: your language preference (pll_language) and your cookie choice (lc_consent). Analytics: Google Analytics 4 cookies (_ga, _ga_*) — set only after you accept. You can change or withdraw your choice at any time via “Cookie settings” in the footer, or by blocking cookies in your browser. Blocking analytics cookies does not affect your ability to use this site.

8. Your rights

You may request access to, correction or deletion of your personal data, restriction of or objection to processing, and a portable copy of the data you provided. Where processing is based on consent, you may withdraw it at any time. Write to info@laurandchem.com; we answer within 30 days. If you are in the EU/EEA or the UK you also have the right to complain to your local supervisory authority.

9. Security

All pages are served over TLS, access to enquiry records is restricted, and we keep only the data needed to answer you. No system is perfectly secure; if a breach affects your data we will notify you and the competent authority as required by law.

10. Children

This site is intended for business users. It is not directed at children, and we do not knowingly collect data from anyone under 16.

11. Changes to this policy

We may update this policy. The date at the top shows the current version; material changes will be highlighted on this page.

12. Contact

Laurand Chem Co., Ltd. — 2F, Yilai Bldg, No. 479 Youdong Road, Minhang District, 201199, Shanghai, China. Email info@laurandchem.com · Tel +86-21-6718 6289.